jzhong

Policies

Made to Order
Each item is made to order. Please allow up to 3 weeks for your item to be made before it is shipped out. If the item is designated as a "pre-order", it may take longer than 3 weeks to be made/shipped. Please check the planned ship out date in the item descriptions before ordering.

Shipping
Items are shipped out via USPS. After the item is shipped, a tracking number will be emailed to you. Shipping times are 5-7 business days within the US.
International shipping is available with limited tracking. International shipping can take up to a month depending on your location.

Returns & Refunds
No returns or refunds unless item is damaged on arrival.

Repairs
Please send a photo of the damages via email for a consultation on repair.